530bet Privacy Policy — Data Protection

01 Who We Are — Data Controller

A 530bet is the controller of personal data processed under this Privacy Policy. We are a digital entertainment platform — online casino and Sports Betting — operating exclusively in the Brazilian market, with all values and transactions processed in BRL.

Any questions about how your data is handled can be directed to our Data Protection Officer (DPO) at privacidade@530bet.best or via the 24-hour support chat available on the platform. Our team responds in Brazilian Portuguese, typically within 24 hours for privacy-related matters.

02 Personal Data We Collect

A 530bet only collects the data necessary to operate the platform, process transactions, verify identity, meet legal obligations, and deliver a personalized experience. Below is a full overview of the data categories we collect:

Credit and debit card details are never stored in plain text by 530bet — they are tokenized by the payment processor in compliance with PCI DSS standards. Your Pix key is stored securely solely to process withdrawals requested by the account holder.

03 How We Use Your Data

The data collected by 530bet are used exclusively for the purposes described below. We do not use your data for any other purpose without your explicit consent:

• Account operation: create and maintain your account, authenticate logins, process bets and results, and credit winnings and bonuses to your balance.
• Financial transactions: process deposits via Pix, credit card, boleto bancário, PicPay, Mercado Pago, and TED bank transfer, and execute withdrawals to the registered Pix key.
• Identity verification (KYC): confirm that you are who you say you are, that you are 18 or older, and that the payment methods belong to you — in compliance with anti-money laundering regulations.
• Fraud prevention: detect and block unauthorized access, multi-account use, bonus abuse, and suspicious behavior that could harm other users or the platform.
• Responsible gambling: monitor gaming patterns to identify potential signs of problem gambling and activate available control tools when necessary.
• Personalization: display promotions relevant to your gaming profile — for example, boosted odds on the Libertadores for football bettors, or free spins for regular slots players.
• Communication: send notifications about confirmed bets, results, processed withdrawals, active promotions, and important platform terms updates.
• Legal obligations: comply with the requirements of Brazilian regulatory bodies, respond to court orders, and cooperate with investigations by competent authorities when required by law.

04 Legal Basis for Data Processing

A 530bet processes your personal data on the legal grounds established by the LGPD. Each data processing purpose has a corresponding legal basis:

• Contract performance: account operation, bet processing, withdrawals, and deposits are necessary for the service you contracted when you registered.
• Compliance with a legal obligation: identity verification (KYC), anti-money laundering compliance, and financial record retention are required under Brazilian law.
• Legitimate interest: fraud prevention, platform security, pattern analysis for bonus abuse detection, and responsible gambling monitoring are based on the legitimate interest of 530bet and its users in maintaining a safe environment.
• Consent: marketing communications, promotion personalization, and non-essential cookie collection are based on your consent — which can be withdrawn at any time.

05 Data Sharing with Third Parties

A 530bet does not sell, rent, or trade your personal data with third parties for commercial purposes. Data sharing occurs only in the specific situations listed below, with carefully selected partners who operate under confidentiality agreements and in compliance with the LGPD:

• Payment processors: financial data is shared with certified processors to carry out transactions via Pix, credit card, boleto bancário, PicPay, and Mercado Pago. These partners have no access to gaming data or betting history.
• Identity verification providers: for the KYC process, identity document data (national ID, driver's license, selfie) may be shared with specialized digital verification services — all compliant with the LGPD.
• Game providers: when you play a casino title (such as slots from Pragmatic Play or Microgaming), the provider receives minimal session data to run the game — but no full personally identifiable information.
• Competent authorities: when required by court order, investigation by a Brazilian regulatory authority, or applicable law, we may be compelled to share data with government bodies. Whenever possible and legally permitted, we will notify you of such a demand.

06 Data Retention and Deletion

A 530bet retains your personal data for as long as necessary to fulfill the purposes described in this policy and to meet applicable legal obligations. The general retention criteria are:

• Active account: data is retained for as long as your account is active and for the period required to fulfill legal obligations after closure.
• Financial records: as required by Brazilian anti-money laundering legislation, financial transaction records are kept for a minimum of 5 years after account closure.
• KYC data: identity documents are retained for the period required by financial crime prevention legislation — generally 5 years.
• Support history: support conversations are retained for 2 years for quality assurance and dispute resolution purposes.
• Marketing data: if you withdraw consent for marketing communications, your data for that purpose is deleted within 30 days.

Once the applicable retention period ends, data is securely deleted or anonymized in a way that prevents re-identification. You may request early deletion of your data — however, data required to fulfill legal obligations cannot be deleted before the legally mandated period.

07 Cookies & Tracking Technologies

A 530bet uses cookies and similar technologies to ensure the platform functions correctly, improve the user experience, and — with your consent — personalize the content you see. The types of cookies used are:

• Essential cookies: required for the platform to function — session authentication, bet slip maintenance, and transaction processing. These cannot be disabled without compromising core service functionality.
• Performance cookies: collect anonymous data about how you use the platform — pages visited, session time, errors encountered — to help us improve your experience. These can be disabled in your cookie settings.
• Personalization cookies: remember your preferences — language, favorite bet type, recently accessed games — to make your experience smoother. Require consent.
• Analytics cookies: help us understand which sections of the platform are used most and how to optimize the navigation flow. Data is aggregated and does not allow individual identification. Consent is required.

You can manage your cookie preferences at any time in your account settings dashboard or through your browser settings. Rejecting non-essential cookies does not affect your ability to place bets, make Pix withdrawals, or access casino games on 530bet.

08 Data Security

Protecting your data is both a technical and organizational priority at 530bet. We have implemented a comprehensive set of security measures to protect your information against unauthorized access, loss, destruction, or improper disclosure:

• Encryption in transit: all communications between your device and 530bet's servers are protected by 256-bit TLS/SSL encryption — the same standard used by digital banks.
• Encryption at rest: sensitive data stored on our servers — such as identity document information and Pix keys — is encrypted at rest using modern algorithms.
• Access control: only employees with an operational need have access to personal data, and that access is logged and regularly audited.
• Two-factor authentication: available to all users in the account dashboard, adds an extra layer of protection against unauthorized access.
• Continuous monitoring: automated systems monitor infrastructure in real time to detect and respond swiftly to unauthorized access attempts or suspicious activity.
• Payment data tokenization: credit and debit card data is never stored in plain text — it is replaced by tokens by certified payment processors.

In the event of a security incident that may affect your personal data, 530bet will notify you and the Autoridade Nacional de Proteção de Dados (ANPD) within the timeframes set by the LGPD — generally within 72 hours of becoming aware of the incident.

09 Your Rights as a Data Subject (LGPD)

The LGPD grants you, as the data subject, a set of rights that 530bet respects and facilitates the exercise of these rights. You may exercise any of them by contacting our DPO at privacidade@530bet.best or via support chat:

• Access: request confirmation that we process your data and obtain a copy of all personal information 530bet holds about you.
• Correction: request the correction of inaccurate or incomplete data — such as a misspelled name, incorrect date of birth, or outdated address.
• Deletion: request the deletion of data processed based on your consent. Data required to fulfill a legal obligation cannot be deleted before the legally mandated period has elapsed.
• Portability: request your data in a structured, machine-readable format for transfer to another platform or controller.
• Consent withdrawal: withdraw your consent for processing based on that legal basis — such as marketing communications and analytics cookies — at any time, without penalty.
• Objection: object to processing based on legitimate interest when you have valid reasons related to your particular situation.
• File a complaint with the ANPD: if you believe your rights have not been respected, you may file a complaint with the Autoridade Nacional de Proteção de Dados (ANPD) — the Brazilian regulatory body responsible for enforcing the LGPD.

530bet responds to rights requests within 15 calendar days. In more complex cases, this deadline may be extended by an additional 15 days — always with prior notice to the data subject explaining the extension and the reasons for it.

10 Minors' Data

The services provided by 530bet are intended exclusively for users aged 18 and over. We do not intentionally collect, process, or store personal data from minors.

If we determine that a user is under 18, the account will be closed immediately, all data will be deleted from our active systems (except the minimum records required by law to prevent re-registration), and deposits will be refunded to the original payment method after verification.

11 International Data Transfers

In some cases, personal data may be processed on servers located outside Brazil — for example, when a casino game provider or cloud infrastructure service operates in another country. The 530bet ensures that any international data transfer takes place with the appropriate safeguards required by the LGPD:

• Transfers only to countries or organizations that provide an adequate level of data protection, as assessed by the ANPD.
• Use of standard contractual clauses that impose data protection obligations equivalent to those of the LGPD on data recipients.
• Minimization: only the data strictly necessary for the specific service is transferred — no additional data beyond the minimum required.

To find out which countries receive data and what safeguards apply in each case, please contact our DPO at privacidade@530bet.best.

12 Updates to This Policy

A 530bet may update this Privacy Policy periodically to reflect changes in our data processing practices, applicable legislation, or new services offered. Material changes will be communicated at least 7 days in advance via your registered email address and a prominent notice on the platform.

The date of the most recent update is always displayed at the top of this document. We recommend reviewing this policy periodically. Continued use of the platform after a new version takes effect constitutes acceptance of the changes. If you do not agree with the updates, you may close your account — your available real balance will be returned via Pix after verification.

13 Contact the Data Protection Officer (DPO)

To exercise your rights as a data subject, clarify questions about how your information is processed, or submit a privacy-related complaint, you may contact the Data Protection Officer (DPO) of 530bet through the following channels:

• DPO email: privacidade@530bet.best — we respond within 15 calendar days, in English.
• Support chat: available 24 hours a day, 7 days a week within the platform — for urgent privacy matters, such as suspected unauthorized access or immediate data deletion requests.
• General support: suporte@530bet.best — for matters involving privacy alongside other account operations.

If 530bet's response is unsatisfactory or you believe your rights have been violated, you may file a complaint with the National Data Protection Authority (ANPD) — the federal body responsible for overseeing LGPD compliance in Brazil.